Driving Growth Through Connected Operations and Process Automation

Client Overview

A long-established fasteners supplier serving manufacturing, engineering, and construction customers required a scalable solution to support growth while streamlining operations across procurement, processing, sales, and logistics.

Challenges Faced

1. Growing transaction volumes increased operational complexity.
2. Business processes relied heavily on manual job-card workflows.
3. Important operational knowledge was concentrated within individual teams.
4. Accounting and operational activities were managed through separate systems.
5. Customer-specific pricing structures required greater automation and control.

The Solution

BroadTech implemented:

1. Sales Management
2. Purchase Management
3. Accounting
4. Warehouse Management
5. Painting Process
6. Xero Integration

Key Customizations

1. End-to-end painting process management.
2. Xero integration.
3. Customized reporting and analytics.
4. Sales and procurement workflow enhancements.
5. Historical data migration and transaction conversion.
6. Customer-specific pricing and purchase-history-based pricing controls.

Business Outcomes

1. Centralized operational processes into a single digital platform.
2. Improved inventory and order fulfillment visibility.
3. Automated customer-specific pricing management.
4. Streamlined production and processing workflows.
5. Integrated financial and operational data for improved reporting.
6. Reduced manual administrative activities.
7. Built a scalable platform to support continued business expansion.