
Unify technical dispatch, service teams, and revenue tracking inside a single system. Empower your engineering crew, deliver fast estimations, manage spare parts, and process payments right on location without back-office delays.
Bring structure and efficiency to your IT infrastructure and maintenance workflows through a tailored Odoo ecosystem. By integrating Odoo Field Service, Help desk, Inventory, and Financial management modules, your team can organize site visits, route specialists based on technical expertise, and keep clients updated at every step. On-site engineers gain instant access to work orders, log component usage, update ticket progress, and record digital sign-offs using mobile devices. Automated Odoo invoicing converts completed service calls into revenue instantly, maintaining healthy financial performance and high client satisfaction.
IT Hardware & Support Features
CRM & Lead Management
Manage business opportunities, customers, sales activities, and communication.
Hardware Product Management
Organize computers, servers, peripherals, accessories, and other IT products.
Serial Number Tracking
Track individual hardware assets by serial number throughout their lifecycle.
Inventory Management
Monitor hardware stock across warehouses and customer locations.
Helpdesk & Ticket Management
Manage technical support requests through an organized ticketing system.
Repair & Maintenance Management
Track hardware repairs, service requests, warranties, and maintenance activities.
Field Service
Schedule technicians for on-site installations, repairs, and support.
Purchase Management
Manage suppliers and purchase hardware based on stock and customer demand.
Sales & Invoicing
Manage quotations, hardware sales, services, and customer invoices.
Customer Portal
Allow customers to view tickets, orders, invoices, and service information online.
More Industries
Explore tailored business solutions for diverse industries, helping organizations streamline operations, improve productivity, and drive sustainable growth.
Unify store checkouts, inventory stock, promotions, and customer loyalty in one place. Keep shelves full, speed up sales, and connect your physical stores with online shopping.
Connect with us
Do you have a specific IT challenge, interest in a career at Broadtech, or just want to get in touch?
Get in touchOfficial Member Of:
All Contents © Copyright. BroadTech IT Solutions 2026. All Rights Reserved.
